Business Administration and Business Economics



Investigating the Influence of SCs and PCs on Existence of Human Capital of Rural Entrepreneurial Activities and Small Businesses: Managerial Implications



Albert Tchey Agbenyegah1



Abstract: Human capital represents one of the primary essentials to successful entrepreneurial activities. As such, there is the need to determine the impact of challenges on the existence of human capital towards rural entrepreneurial activities. This study seeks to empirically investigate the influence of specific and personal challenges on the existence of human capital of entrepreneurial activities. A quantitative approach was adopted aided by a 7 Likert-scale questionnaire to solicit primary data. A total of 300 owner-managers were selected through the snowball and convenience methods. Different analytical tools such as the descriptive statistics, the Exploratory Factor Analysis (EFA), Kaiser-Meyer Olkin (KMO) and the Bartlett Test of Sphericity (BTS) were applied Besides, the Pearson’s correlation coefficient was utilised to test the relationship between the specific challenges (SCs) and personal challenges (PCs) on EHC. Empirically, this study found that SCs and PCs greatly influenced the EHC in terms of entrepreneurial activities. Based on PCs and SCs, it became clear that PCs significantly influenced the EHC in contrast to SCs. The study recommends that more training should be offer to owner-managers through the establishment of local entrepreneurial hubs. Besides, there is the need to provide tailored-made role models to help rural owner-managers of small businesses.

Keywords: Owner-managers; Entrepreneurial activities; Human capital; specific and personal challenges

JEL Classification: L26



1. Introduction and Research Objective

As research in entrepreneurship grows so is the unceasing interest and endless global recognition for entrepreneurship (Lin, Miao & Nie, 2012). Small businesses are highly valued as profitable sources of financial establishments (Agyapong, Agyapong & Darfor, 2011). Accordingly, they constitute critical tools in developed and developing countries (Kongolo, 2010); its positive impact on job creation and other socio-economic activities cannot be ignored (Kelly, Bosma & Amos, 2011). Yet, owner-managers of small businesses frequently points to varying challenges when asked to identify some inhibitors of business operations. At present, the existing small business environment especially in developing countries are overwhelmed by numerous challenges and growth inconsistency (Ahmad & Xavier, 2012; Nabi & Linan, 2011). These challenges broadly operations of small businesses. As a result, entrepreneurial activities in South Africa are largely confronted with high failure rates (Olawale & Garwe, 2010; Willemse, 2010). Several extant literatures support strings of small businesses in South Africa over the years (Chimucheka & Rungani, 2011; Tlhomola, 2010; Weeks & Benade, 2008). Given these challenges, the primary objective of this study is to empirically investigate the influence of SCs and PCs on the EHC.

Throughout this study, “owner-managers” means individuals who owns and manages small businesses as a family unit. Business decision-making is the sole responsibilities of owner-managers referred in this study as self-employed individuals who pursue entrepreneurial activities within industry sectors of transportation, retail and wholesale, fruits and vegetables, beauty salons, accommodation, cell phones repair services and providers of internet services to rural communities. The study defines “small businesses” as independent establishments owned and managed by individuals with employment volume of over 5 and less than 50 persons. This study further operationalised “small businesses” as business entities in rural settings that offers potential business opportunities. On the other hand, “entrepreneurial activities” throughout this study are the means through which individuals operate small businesses across industry sectors with the view to minimise rising unemployment. For clarity and to ensure that the stated objectives are realised, small businesses and entrepreneurial activities are used interchangeably throughout this empirical study.

One of the primary importance of this study is to offer maximum support to rural policy makers, researchers and owner-managers of small businesses to improve rural entrepreneurial activities by understanding the challenges. Specifically, the outcomes of this study could provide managerial directions and point to implications on rural entrepreneurial activities. Over the years, owner-managers have been threatened by challenges of not being able to engage skilled manpower and retain them. Other challenges include lack of entrepreneurial education and the general lack of skills training.

This study is structured as follows: initially, the study present literature overview of small business environment, the challenges and theory on human capital and entrepreneurship. Next a framework that underlined the study with supporting hypotheses were presented. Thereafter, a detailed account of the research methodology is outlined. In conclusion, the empirical findings are detailed after the section on data analyses. Discussions of the final results, conclusion, recommendations, management implications, limitations and future study are provided to conclude the empirical study.



Overview of Literature Studies

Given the high failure rates of entrepreneurial activities in South Africa, this study is designed to investigate the influences of challenges as stated in the conceptual framework. These challenges are briefly outlined and discussed in the next section. The following section discusses the small business and the nature of entrepreneurial environment of South Africa in a rural context.



Small Businesses and Entrepreneurial Environment

In a country such as South Africa where employment is dismally low (OECD, 2013), with roughly 27% rate of unemployment (Statistics SA, 2012), young economically active population still face the mounting issues of unemployment. The best means to address the challenges of unemployment in South Africa is to stimulate employment opportunities through small businesses development (FinMark Trust, 2006). However, in the area of early-stage entrepreneurial activities, there are glaring indications that South Africa lags behind (Gem, 2011). Despite some improvement in 2009, the TEA rate of 5.9% to 8.9% in 2010 and the country’s average for efficiency-driven economies stands at 11.7% in contrast to other developing countries.

In 2008, South African TEA ratings showed10.6% below the average expectations which translates to a position of 23rd out of 43rd participating countries in the research (Herrington, Kew & Kew, 2009). Given these high failure statistics regarding entrepreneurship and small businesses in South Africa, new venture formation serves as the best replacement to the high rates of small businesses failures (Gree & Thurnik, 2003). Supporting this notion, available literature suggests that globally, South Africa experience significantly high rate of small businesses failures. Von Broembsen, Wood, Herrington, Shay and Sheppers (2005) agreed that an estimate of 75% newly established small businesses failed. Brink, Cant and Ligthelm, (2003) affirm that roughly, between 70% and 80% small businesses failed in South Africa. As such, it is unlikely that new small businesses to survive beyond 42 months in South Africa as compared to various sampled countries as participants in the Gem study. Further Gem study indicates that start-ups in South Africa hardly survive and that the opportunity for entrepreneurial activities is at its lowest in contrast to other developing countries Department of Trade and Industry (DTI, 2008).

Researchers, Ligthelm and Cant (2002) stated that some of the underlying causes of high business failure rates as managerial, financial, marketing and human resource challenges. Sha (2006) in another study pointed to obstacles of environmental, financial and managerial issues as contributors. On the other hand, Ahmad, Halim and Zainal (2010) mentioned lack of critical resources such as knowledge, experience and educational skills as primary causes to small businesses and entrepreneurship failure. According to Marshall and Oliver (2005), lack of knowledge, skills and inadequate social network contribute to the persistent failures.

Entrepreneurship drives and enhance economic processes in developing countries to shift potential ideas into commercial opportunities (Melicher, 2009). Thus, entrepreneurship is an action-driven phenomenon that promotes opportunities (Mokaya, Namusonge & Sikalieh, 2012). In spite of its socio-economic benefits, entrepreneurial activities struggle to survive especially in rural areas. Entrepreneurial activities as defined, lack enough social networks and information flow to remain competitive (Brand, Du Preez & Schutte, 2007). As stated by researchers, Janse van Rensburg (2011) supported by a recent SME Survey (2010), growing crime rates and lack of shift in technology by owner-managers severely impede entrepreneurial activities. Recent survey commissioned by the Centre for Development Enterprise (CDE) (2007) and the DTI (2008) postulates several impediments including high crime rates, lack of infrastructure, unstable regulatory framework, and negative perception towards entrepreneurial activities as vital drawbacks to small businesses and entrepreneurial activities.

Several scientific works were on record that the general lack of owner-manager’s ability to prepare credible business plans in exchange for financial support equally hampers entrepreneurial activities (Ehlers & Lazenby, 2007; Rwigema, 2004). In most emerging countries including South Africa, entrepreneurial activities and business operations becomes impossible due to the harsh realities of bureaucratic issues and market limitations (Rankhumise, 2010; Bennett, 2008). It is generally agreed that small businesses are unable to access basic infrastructure such as water and energy supplies as well as lack the support of service providers (Fatoki & Garwe, 2010; Bowen, Morara & Mureithi, 2009).

Entrepreneurial activities in the global context cannot be successful in weak legal environments. Recent World Bank (2007) study indicates that the regulatory environment including the South African labour laws continue to be highly unfriendly in contrast to existing OECD labour legislations. Chilone and Mayhew (2010) agree that the severity of South Africa’s regulatory system represents unfair labour practices; hence posing serious challenges to owner-managers. Several authors including Adcorp (2012) and Naqvi (2011) add that entrepreneurial activities are marred by various challenges. For instance, for decades, the Global Entrepreneurship Monitor (GEM) reports revealed poor managerial skills among owner-managers because of reduction in skills training being the critical contributors to small business challenges.

The growing lack of organisational knowledge by owner-managers is seen as vital challenges to entrepreneurial activities (Aldrich & Fiol, 1994). Furthermore, Lau and Busenitz (2001) add that unpreparedness by owner-managers add to limitations of small business operations. Other researchers are of the view that owner-managers lack financial and accounting skills to smoothly operate small businesses (Herrington, Kew & Kew, 2008; Mohr & Fourie, 2004). Empirical studies have shown that owner-managers of small businesses are not knowledgeable of government services (Herrington, Kew & Kew, 2010). Prior researchers Berlin, Doherty, Garmise, Ghosh, Moorman, Sowders and Texter (2010) support the views that owner-managers are unable to source “seed capital” as equity from friends and family members, lack managerial skills and inadequate training (Shejavali, 2007). Given the general literature review regarding the challenges, the study put forward the following null and alternate hypotheses:



Human Capital and Entrepreneurship

Several studies have been used to explain human capital and entrepreneurship. By definition, human capital entails acquiring potential skills such as individuals’ knowledge, and experiences applicable during entrepreneurial activities for developmental benefits (Hessels & Terjesen, 2008). Drawing from the Resource Based Theory (RBT), human capital represents vital source of competitive advantages during entrepreneurial activities. As indicated by Ganotakis (2010), the knowledge and skills acquired by individuals represent varying forms of investment capital. Investments opportunities in human capital according to Schultz (1993), leads to productivity and higher returns. This implies that any society with high entrepreneurial activities have the potential to establish significant economic growth (Ahmad, Fauziah, Yusoff, Noor & Kaseri, 2012).

The theory of Human capital advances key resource base on different forms of employment opportunities including entrepreneurship. This add to the existing notion that individuals who are gifted with higher stock of human capital in terms of knowledge and skills easily add to economic potentials and values (Nahapiet, 2011). Acquiring the right resources in combination is only possible through skills training, education as well as the wealth of experience (Jones, Macpherson, & Thorpe, 2010; Mosey & Wright, 2007; Shrader & Siegel, 2007; Serneels, 2008). Recent study by Smith and Perks (2006) confirm the significance of human capital in enabling owner-managers to obtain several interpersonal skills. This further implies that more can be achieved through human capital as individuals invest largely in education and training. According to Von Krogh and William (2011), there is relationship between time spent during the period of education and earnings. Researchers are of the opinion that formal education creates employment for individuals; as such qualifications through formal education is regarded as investment in individuals to secure employment (Blundell, Dearden, & Sianesi, 2005; Almond & Curie, 2009). However, Nahapiet (2011) argued that formal education creates limitations.

For decades, owner-managers of small businesses are able to portray high entrepreneurial qualities because of built in resources due to education and the dearth of individual experiences (Gibb, 1996). This notion support Schumpeter’s theory of “creative destruction” which stems from activities of education and economic restructuring. The theory emphases that there is strong association between entrepreneurial activities and human capital (Teece, 2011). Individuals’ talents of creativity or to make sense of available opportunities within the environment largely depends on human capital. The stock of human capital in the form of previous business experiences is of highly significant as it permits the general creation of tangible assets that links owner-managers with several stakeholders (Shaw, Lam & Carter, 2008; Carolis & Saparito, 2006; Delmar & Shane, 2004). In essence therefore, Monk (2010) argued that access to financial reserves create severe impediments to entrepreneurial activities in both the developed and developing countries.



2. Research Framework and Applicable Variables

The research framework that underpins this study is based on several national and international studies in the context of rural entrepreneurial challenges. The framework is used to formulate hypotheses to be tested based on independent variables. Furthermore, EFA was performed to divide the constructs of SCs and PCs. However, it was not applied in relations to human capital since it entails only the related questionnaire items (statements). As far as the two constructs of SCs and PCs are concerned, the KMO tests as shown in tables 4 and 6 (p-values=0.000) demonstrated that it was plausible to represent set of questions by few constructs (latent factors) index. In terms of the rules, factor loadings between 0.30 and 0.40 are considered very significant for sample sizes ranging from 0.60 to 0.70 (Hair, Black, Babin, Anderson & Tatham, 2010). In the survey, only items (statements) that conforms to the rule above constituted part of the study. Besides other analytical tools of BTS and KMO, the Verimax rotation was also utilised to lessen the number of factors per item since it becomes desirable that each item belongs to exactly one factor.

Figure 1 below illustrates key variables that this study investigated. The model constitutes two main independent dimensions, namely the SCs and PCs and how they influence the main dependent dimension; the EHC. In order to analyse the challenges that are faced by owner-managers, the independent variables SCS and PCs are explained in details.

The measurement constructs for SCs, PCs and EHC formed part of the questionnaire for this study. Every construct had several items (statements) which were summarised into an index (latent factor) to represent the intended variable. The construct of EHC focuses on individual descriptor-items such as Knowledge, Capital, Experience, Competency and skills. These items (statements) were sourced from extant literature of human capital theory. Ten questionnaire items (statements) were extracted from knowledge whilst the rest had five items each. Equally, the construct of SCs had fifteen questionnaire items (statements) which were subdivided into four sub-constructs using EFA (Table 4). The construct of PCs on the other hand constitutes ten items of the questionnaires (statements). These items were subdivided into two sub-constructs through the EFA as depicted in table 6 below. The preceding sections provide sufficient explanations of the two primary constructs of SCs and PCs respectively.



Operationalizing the Primary Constructs

Tables 4 below depicts varimax-rotated factor loadings of SCs. The analysis generated four factors considered representative enough to be used in analysing SCs to ensure adequate outcomes. Four factors namely marketing, entrepreneurial, managerial and financial challenges with eigenvalues greater than one accounted for 75.6% of the total variation of SCs. Taking the eigenvalue rule into account, only the factor “financial challenges” with factor loadings greater than 0.35 on a particular factor were significant and deemed to belong to the particular factor (sub-construct). Items of financial challenges with factor loadings less than 0.35 were excluded (Leech, Barrett & Morgan, 2005; Field, 2009).

Likewise, table 6 shows compilation through the rotated component matric of PCs. From the analysis thus far, two factors namely “management”, “education and training” have emerged. These factors were considered by the author to be representative enough during the analyses stages for stated scientific outcomes and in line with descriptions of literature. Based on eigenvalue account, the two factors “management”, education and training showed high factor loadings more than 0.35 (Leech et al, 2005; Field, 2013).

To ensure maximum clarifications, this study operationalised EHC as investment in employees’ education and training, competency, previous knowledge, learning experiences, availability of social skills, collaboration with others, motivation and resourcefulness, business experience and family background.

As shown in figure 1 below, two primary constructs of SCs and PCs were shown in the schematic model of the conceptual framework to determine influences on EHC. This model illustrates the linkages of the variables namely SCs and PCs in rural settings; thus, the model provides the primary tool to develop the research the null and alternate hypotheses to be tested.

Figure 1. Hypothesised Model of the Study

Source: Author’s own compilation for the study

As indicated in the schematic model of the conceptual framework, two variables were used to determine the influence of EHC. This schematic model illustrates the linkages among the challenges of SCs and PCs in rural settings. Thus, the schematic model (figure 1) provides the core basis to develop the research hypotheses.



3. Methodology

Sample and Sampling Method

In order to empirically achieved the study objectives, 300 owner-managers of small businesses were initially identified to gather primary data through the convenience and snowball sampling methods. Convenience sampling method was justified since no reliable data bases existed in the research settings. Besides, the author used the snowball method as referrals by owner-managers in selecting the research participants. Two criteria were used; only owner-managers who operates entrepreneurial activities in the study areas were allowed to provide data for the study. Secondly, only owner-managers of small businesses who operates in the study areas for over 2 years with employment capacity of between 5-50 persons are allowed to participate in the study. Out of the total research instrument of 300 questionnaires, 282 were completed and returned for analysis with a response rate of 94%. The remaining owner-managers were unable to provide data citing specific personal issues that contributes to their inability to fully participate in providing data.



Data Collection and Statistical Analysis

In this study, SCs and PCs were recorded and assessed on a 7 Likert-scale in order to determine owner-managers’ perceptions regarding the challenges. Employing the Likert-scale in this study is justified since it measures high levels of internal reliability of applicable constructs throughout the study (Ho & Koh, 1992). Higher scores by owner-managers on the Likert-scale in this study meant higher level of agreement to each questionnaire items (statement). The 7 Likert-scale allow responses to questionnaires items (statements) to be measured as follows: 1 “strongly disagree” through to 7 “strongly agree” (Maree & Pietersen, 2007).

The measuring instrument for this study is divided into different sections. Section A consisted of 15 related items (statements) which were carefully selected from literature to describe SCs. Through the 7 Likert-scale, owner-managers of small businesses were asked to rate each statement either as 1=strongly disagree through to 7=strongly agree. Section B on the other hand, is designed as measurement for 10 items (statements) relating to PCs. Owner-managers of small businesses were asked to rate these items (statements) according to individual perceptions and as interpreted on the 7 Likert –scale (1=strongly disagree through to 7=strongly agree). Included in the measuring instrument were demographic variables such as age, sex, marital status, gender, race and educational qualifications of owner-managers. As part of the 7 Likert-scale was the section on business and operational information with options from which owner-managers were required to select most suitable options. Business information includes business locations in the municipality, daily average business hours per week, number of full/part-time employees, age classification of small businesses, market location of products/services among others.

Completed questionnaires that were received went through varying analytical strengths including descriptive analysis; the means and standard deviation to determine the general levels of agreement or disagreement to pose specific questions. Further inferential statistics were conducted to evaluate the model demonstrated in figure 1 below for hypothetical assessment.

Data for the study was statistically analysed by means of IBM-SPSS Version 23. The analyses were based on 282 usable questionnaires from owner-managers. The measuring instrument of the study was subjected to EFA and the Cronbach-alpha Coefficient in order to assess validity and reliability of the study. Besides, the Pearson’s Correlation Coefficient was calculated to determine the relationships between SCs, PCs and the EHC. The descriptive statistics aided by the mean and standard deviation were employed to summarise the sample distribution.

Throughout the analytical phase, owner-managers were asked to state their responses based on values on a 7-point Likert-Scale ranging from 1 “strongly disagree” to 7 “strongly agree”. This means that lower scores represent relative minimal challenges while higher scores on the scale represents high level of challenges. Higher mean scores by owner-managers mean that the overwhelming majority agreed that either SCs or PCs impede negatively on entrepreneurial activities and small businesses.



Sample Profile

This study took place in the NCP of South Africa, precisely in two rural district municipalities of FB and JTG. The population of the study include owner-managers of small businesses from the two municipalities. However, due to lack of credible database, the author decided to use a sampling frame of 300 owner-managers through the snowball and convenience sampling techniques (Creswell, 2009; Strydom, 2005).

Results from demographic profile of the sample showed that majority (53.90%) of participating owner-managers were Black South Africans. The Coloured South Africans consisted of 10.99%; while the Indian owner-managers were 9.92%. In this study, only 5.3% of participating owner-managers were Whites. Out of the study, 179 were male and 100 were female participants. As far as age distribution is concerned the majority (40.07%) were in the 40-49 years age group while the second largest (33.33%) age group of owner-managers were between the 30-39 years grouping. Regarding education, 23.05% of owner-managers received matric certificates as the highest educational qualifications in the two district municipalities; 22.70% attained below matric certificates only few (0.57%) owner-managers were able to receive trade skills training. However, a sizeable number of 7.09% owner-managers were university graduates. Majority (51.77%) of the owner-managers were in a steady relationship across the district municipalities.

Validity and Reliability of Measuring Instrument

Throughout every scientific study, it is essential to validate the measuring instrument. During this study key statistical tools such as EFA supported by BTS and KMO formed part of the main extraction and rotation methods. A total of seven different factors including SCs, PCs and EHC were loaded through the EFA. These factors explained altogether is made up of 46% variance as indicated in the data. According to the rule, factor loading of 0.6 and above have been reported for seven factors with most of the factors were loaded above 0.7 (Hair et al.; 2010). In addition, the Cronbach-alpha Coefficients with values greater than 0.70 were calculated for all constructs which indicates significant reliability of the measuring scales as used in the study (Nunnally & Bernstein, 1994). However, in this study not all the factors have attained the stated values as required by the rules.



4. Empirical Results

Data summary was conducted in this section. Descriptive statistics as stated in tables 1, 2 and 3 aided by mean scores and standard deviations were applied in analysing the data based mainly on SCs and PCs of entrepreneurial activities and small businesses. Besides, the Pearson’s correlation coefficient was calculated to determine the relationship between the independent variables of SCs and the PCs on the dependent variable; the EHC. Earlier in this study, the EFA was applied to determine excerpt of relevant factors that were considered representative enough to be analysed based on the dependent and independent variables in line with the BTS and KMO as explained.

Table 1. Descriptive Statistics of SCs

Variables

Mean

Std. Deviation

Skewness

Kurtosis

Poor education system

6.014

1.577

-2.161

3.772

Lack of skilled employees

5.881

1.466

-1.815

2.744

Problem of start-up capital

6.388

0.869

-2.919

13.739

Inadequate basic infrastructure (roads, transportation, electricity)

4.039

2.212

-0.056

-1.619

Difficult regulatory and policy measures

5.011

1.589

-0.591

-0.543

Insufficient marketing information and opportunities

5.642

1.539

-1.495

1.481

Local economic development does not focus on small businesses

6.335

1.091

-2.693

8.381

Absence of small business education

6.366

0.891

-2.570

10.086

Lack of general small business support by government

6.434

0.810

-2.501

9.930

Too much costs of doing business

6.348

0.896

-2.072

5.671

Lack of support from the local district municipality

6.460

0.970

-2.816

9.353

High crime rates

5.584

1.740

-1.324

0.719

Lack of competition

3.478

2.283

0.280

-1.569

Problems with suppliers

4.000

2.323

-0.100

-1.629

Inability to prepare credible business plans for bank loans

5.444

1.619

-0.847

-0.252

Source: Field study (2013)

Table 1 above depicts the mean scores of SCs as perceived and ranked by owner-managers of small businesses. The overall results according to the table, have shown that seven out of the fifteen SCs were ranked with the mean scores above 6.00. Five were ranked a little above the mean of 5.00; only three of the SCs were perceived by owner-managers below the mean of 5.00. These imply that majority of owner-managers perceived stated items significantly influenced entrepreneurial activities and small business operations in a negative way. Given these mean scores, the standard deviation of the bulk questionnaire items on SCs revealed fairly high values from 0.869 to 2.323 on the scale.

Table 2. Descriptive Statistics of PCs

Mean

Std. Deviation

Skewness

Kurtosis

Lack of self-confidence

2.809

2.134

0.838

-0.996

Great fear of business failure

4.727

2.229

-0.573

-1.327

Pressure due to extended family responsibility

4.239

2.149

-0.095

-1.615

Lack of education and general training

5.879

1.437

-1.999

3.720

Lack of small business success stories and role models

4.854

1.936

-0.527

-1.067

Time pressures because of work and family issues

4.550

2.030

-0.348

-1.439

Lack of permanent business office

4.580

2.232

-0.393

-1.557

Problem of running the business alone (no family support)

4.264

2.239

-0.070

-1.662

Unable to understand existing tax policies

4.943

2.200

-0.618

-1.236

Not able to use internet services for marketing opportunities

5.638

1.765

-1.559

1.268

Source: Field Study (2013)

The table above (table 2) shows the mean scores of PCs according to owner-managers’ level of responses to the items on the questionnaire. From the table, two items out of 10 were ranked with mean scores slightly above 5.000. Only one item “lack of self-confidence” was ranked at a mean score of 2.809.However, majority were scored by owner-managers above 4.000; indicating that there was overwhelming agreement by most of the owner-managers that the bulk of PCs items as defined influence negatively on level of entrepreneurial activities and small businesses operations. Based on the mean scores, the standard deviation of the items on the questionnaires show fairly high values ranging from 1.437 to 2.239.

Table 3. Descriptive Statistics of the EHC

Existence of Human Capital (EHC)

Mean

Std. Deviation

Skewness

Kurtosis

The business has experienced growth in employees (we employed more people) over the past few years

3.582

2.029

0.145

-1.674

People working in the business (employees, but also the owner-manager) are highly committed to make a success of the business

5.687

1.496

-2.237

4.233

People working in the business (employees) are viewed as the most valuable asset of the business

5.309

1.814

-1.510

0.913

The morale (job satisfaction) of our employees (included the owner-manager) has improved over the past few years

4.911

1.963

-1.060

-0.393

The business keeps most of the employees over the years (they are working many years for the business)

4.090

2.054

-0.345

-1.544

Employees do not want to leave the business and work for another business

4.171

2.123

-0.340

-1.561

Source: Field Study (2013)

Six items of EHC as indicated on the questionnaires were designed to determine the significance of EHC in operating small businesses as part of the entrepreneurial activities. Owner-managers were required to rank each item as in line with the scale descriptions. From the total items (table 3), one item “the business has experienced growth in employees (we employed more people over the past few years)” was scored below the mean of 4.000. Two similar items were scored above the mean of 5.000 in contrast to the remaining scored more than mean of 4.000. Given from the overall fairly high mean scores by owner-managers, it can be firmly stated that EHC influence owner-managers. As such, EHC impact on entrepreneurial activities and small business operations.



Table 4. Rotated Component Matrix of SCs.


Marketing

Entrepreneurial

Managerial

Financial

Inadequate basic infrastructure (roads, transportation, electricity)

0.827




Difficult regulatory and policy measures

0.734




Lack of competition

0.758




Problems with suppliers

0.761




Inability to prepare credible business plans for bank loans

0.707




Local economic development does not focus on small businesses

`

0.704



Absence of small business education


0.676



Lack of general small business support by government


0.729



Lack of support from the local district municipality


0.741



Poor education system



0.765


Lack of skilled employees



0.803


Insufficient marketing information and opportunities



0.454


Problem of start-up capital




0.689

Too much costs of doing business




-0.422

High crime rates




-0.584

Cronbach’s Alpha

0.825

0.695

0.524

-0.036

Extraction Method: Principal Component Analysis.
Rotation Method: Varimax with Kaiser Normalization.

Table 5. KMO and Bartlett’s Test for SC

Kiser-Meyer-Olkin Measure of Sampling Adequacy.

0.778

Bartlett's Test of Sphericity

Approx. Chi-Square

995.017

df

105

P-value.

0.000



Personal Challenges Factors (PCs)

From table 6 below, PCs depicts latent factors and questionnaire items with loadings greater than 0.35 on either of the two factors that were deemed to belong to specific factor. Majority of the factor loadings accounted for by the two PCs factors were greater than 0.7; this is evidence of an excellent factor structure with well-defined factors. The Bartlett test of Sphericity (BTS) and Kaiser-Meyer-Olkin (KMO) test (Table 4: p-value=0.000) shows that it is appropriate to provide detailed summary of the questionnaire items (statements) that are under PCs into the two listed factors.

Table 6. Rotated Component Matrix of PCs


Management

Education and Training

Lack of self-confidence

0.597


Great fear of business failure

0.757


Pressure due to extended family responsibility

0.717


Lack of small business success stories and role models

0.690


Time pressures because of work and family issues

0.707


Lack of permanent business office

0.783


Problem of running the business alone (no family support)

0.709


Unable to understand existing tax policies

0.788


Lack of education and general training


0.789

Not able to use internet services for marketing opportunities


0.770

Cronbach’s Alpha

0.873

0.490

Extraction Method: Principal Component Analysis.
Rotation Method: Varimax with Kaiser Normalization.

Table 7. KMO and Bartlett's Test for PC

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

0.832

Bartlett's Test of Sphericity

Approx. chi-Square

1066.268

Df

45

p-value

0.000



Composition of EHC Factors

The EHC factors are composed of one factor with six items (statements) as shown in table 8. The loadings of this factor are fairly high with only one item (statement). However, the factor “people working in the business are highly committed to create successful business” was dismally low with factor loading of 0.474. The Barlett test of Sphericity (BTS) and Kaiser-Meyer-Olkin (KMO) test (Table 9: p-value=0.000) shows that it is proper to summarise this construct with one latent factor.



Table 8. Rotated Component Matrix Of EHC

Existence of Human Capital

Human factor

The business has experienced growth in employees (we employed more people) over the past few years

0.746

People working in the business (employees, but also the owner manager) are highly committed to create successful businesses.

0.474

People working in the business are viewed as the most valuable assets.

0.752

The morale (job satisfaction) of our employees (included the owner manager) has improved over the past few years

0.833

The business keeps most of the employees over the years (they are working many years for the business)

0.877

Employees do not want to leave the business and work for another business

0.810

Cronbach’s Alpha

0.852

Table 9. KMO and Bartlett’s Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

0.837

Bartlett's Test of Sphericity

Approx. Chi-Square

739.410

Df

15

Sig.

0.000



Relationships between SCs and Human Capital

Results as indicated in table 10 below depicts that the EHC does not significantly depend on environmental factors of SCs (correlation=-0.074, p-value=0.237), nor does it depend on specific managerial challenges (correlation=0.045, p-value=0.467). Marketing challenges do significantly and negatively impact on the EHC (correlation=-0.330, p-value=0.000). This means that in the presence of all other SCs, such as the challenges of marketing the business has negative and far reaching consequences on the future EHC. Of all the SCs, marketing challenges need special attention if the business is to have a viable human capital.

Table 10. Correlations between SCs and EHC

Marketing

Environmental

Managerial

Environmental

Correlation

-0.191**



p-value

0.002

-


N

265



Managerial

Correlation

0.080

0.266**


p-value

0.195

0.000

-

N

266

269


Human Capital

Correlation

-0.330**

-0.074

0.045

p-value

0.000

0.237

0.467

N

260

261

264

**. Correlation is significant at the 0.01 level (2-tailed).



Relationships between PCs and the EHC

As stated in table 11 below, two constructs namely human resources challenges and record keeping as defined in line with PCs have significant impact on the EHC of entrepreneurial activities. Human resources challenges according to the table have higher significant and negative impact on the EHC (correlation=-0.365, p-value=0.000). Record Keeping also negatively impacts on the EHC (correlation=0.231, p-value=0.000). The results for PCs, when compared with those of SCs would seem to suggest that PCs bears more negative influence on EHC.

Table 11. Relationships between PCs and EHC

Human resources

Record Keeping

Record keeping

Correlation

0.282**


p-value

0.000

-

N

273


Human Capital

Correlation

-0.365**

-0.231**

p-value

0.000

0.000

N

264

268

*Correlation is significant at the 0.01 level (2-tailed).

5. Discussion

The primary objective of this study is to investigate the influence of SCs and PCs on EHC of entrepreneurial activities and small businesses. Besides, the study aims to test the relationships between SCs and PCs on EHC of entrepreneurial activities. The final outcomes of this empirical survey confirmed that key challenges of different dimension continue to impede entrepreneurial activities in the research settings. In general, the findings revealed that owner-managers experience severity of SCs as well as PCs. Though owner-managers scored high a number of individual challenges to have significant influence on entrepreneurial activities and small business operations, this empirical survey found diverse number of growing challenges that surfaced throughout the study no matter the existing operational environment.

From the onset, descriptive statistics were conducted in search of solutions in line with the stated objectives. Regarding SCs, majority of owner-managers scored significantly high some of the challenges through the Likert-Scale. Once more these findings were another clear demonstration of inability of owner-managers of small businesses to obtain adequate form of education which hinder owner-managers’ level of competencies (Kondowe, 2013). Out of 15 items that defined SCs only one was scored below the mean value of 4.000. This implies that the remaining items were not only scored significantly high through the mean statistics but also indications that majority of owner-managers agreed that SCs constraint small business operations. These findings are consistent with previous scientific literature by Loue and Baronet (2012) and Wasdani and Mathew (2014) found that specific challenges such as opportunity search, business recognition and exploitation impede small businesses. Chua, Chrisman, Kellermanns and Wu (2011) confirmed that due to their small sizes, owner-managers are unable to utilise specific tools such as social capital for business success. Another scientific literature by Piperopulos (2010) support the present findings that rural communities find it very difficult to operate small businesses since they only make use of scarce social resources. Rogerson (2006) in an earlier study, confirmed that SCs such as the markets and marketing information largely influence in negative ways business operations of owner-managers.

The Pearson correlation was employed to determine the relationship between the variables (figure 1). The final outcomes revealed several yet related challenges. Regarding the SCs and EHC, the study indicated that EHC does not depend on SCs or on managerial challenges. This implies that expectations of EHC are less substantial that could be anticipated through the influence of other variables. In contrast, the Pearson correlation found marketing challenges to have influence on EHC of entrepreneurial activities. This finding is consistent with previous study by Rogerson (2006) that outlined the significant influences of market and marketing information on operations of small businesses and entrepreneurial activities. Considering owner-managers responses, the outcomes of Pearson correlation suggests that there is the need for more focus on education (Fatoki & Garwe, 2010). This revelation further suggests that for entrepreneurial activities to be successful, investment in rural education must be prioritised and intensified.

Similar to findings on SCs, this empirical study revealed varying challenges in terms of PCs’ negative influence on small business operations and entrepreneurial activities. Further revelations through the Pearson’s correlation results found two dominant variables. These variables include “human resource challenges” and “record keeping”. Reasons that underscores the findings could be due to the minimal level of education and training by owner-managers across the research settings. This is consistent with past scientific studies that shows over the years, the essential of education and training to generally enhance small business operations (Schachtebeck, 2017; Lekhanya, 2015; Mazanai & Fatoki, 2012; Herrington et al, 2010).



Management Implications

Data for this study is empirically gathered to reflect the SCs and PC. The findings are expected to add value to existing field of rural entrepreneurial activities and small businesses. Thus, the outcomes suggest rural-based strategies to curb these challenges and craft workable and applicable rural-based management actions. The that this empirical study was a thinly pursued area within the context of the sample size of small businesses, the final outcomes are most likely to be useful to local management practitioners.

This study outlines the following basic management implications:

Given the empirical outcomes, specific management actions should be taken to address specifically the marketing and record keeping challenges as revealed by the study. Others include the provision of management skills to support owner-managers (ILO, 2009).



Limitations and Future Research

There is no scientific study without limitations. The current empirical study was limited to few small businesses in two local municipalities in the NCP of South Africa. As such, this study provides sufficient opportunities to conduct future study. In view of these, the author caution that a more cautious approach be taken during stages of application and interpretations of the empirical-based outcomes. Furthermore, additional care should be applied in generalisation the empirical findings across provinces or country-wide. Given the outcomes of this study, future scientific work should be undertaken in qualitative terms to understand how SCs and PCs can create positive influences on small business operation and enhance entrepreneurial activities in rural settings. In addition, more research should be conducted to determine how EHC can be used to curtail negative influences of PCs on small businesses and entrepreneurial activities. Applying descriptive statistics in this empirical study provides enough understanding of key challenges. However, the level of statistical evaluations is limited to pronounce the causes of the challenges. Given these limitations, future empirical study should focus on causation.



5. Conclusion

This study which was founded on the theme “Investigating the influence of SCs and PCs on existence of human capital of rural entrepreneurial activities and small businesses: managerial implications”, sort to determine the degree of challenges faced by owner-managers. In conclusion, this empirical survey revealed that in terms of SCs, few outstanding variables emerged as critical impediments. These include poor education system, local economic development does not focus on small businesses, absence of small business education, no priority for small businesses, lack of support for small businesses by government, too much costs of doing business, lack of support from local district municipality, high crime rates and inability to prepare credible business plans for bank loans. In terms of PCs, the study concluded that key influential variables such as lack of education and general training, not able to use internet services for marketing opportunities, unable to understand existing tax services, great fear of business failure, lack of small business success stories and role models, lack of permanent business office and time pressures because of work and family issues play critical roles in influencing small business operations and entrepreneurial activities. The EHC is scientifically proven to enhance business operations. Supporting this claim, owner-managers indicated through their responses that key variables of poor working in the business (employees but also owner-managers) are highly committed to make the business to be successful, people working in the business (employees) are viewed as the most valuable assets of the business, the moral (job satisfaction) of our employees (including owner-managers) has improved over the past few years and employees do not want to leave the business and work for another business.

For further realisation of stated objectives, the author formulated null and alternate hypotheses that were tested through the Pearson’s correlation coefficient. Based on owner-managers’ responses to questionnaire items on SCs, PCs and EHC, the study found that owner-managers are faced with various challenges involving the two variables. Besides, majority of the owner-mangers stated that for small businesses to be successful, it is fundamental that there is adequate human capital. These findings emerged from the mean scores of owner-mangers. However, further analysis revealed that PCs are more influential in contrast to SCs. Regarding the existence of EHC, the outcomes showed that majority of owner-managers strongly perceived availability of human capital very critical in small businesses successful operations and an enhancement to entrepreneurial activities. To ensure that stated hypotheses were tested, the Pearson’s correlation coefficient is applied. Though the study revealed that SCs and PCs are very influential on the EHC of entrepreneurial activities, further revelation showed that PCs exert more negative influence than SCs.

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1 Durban University of Technology (DUT), South Africa, Address: Riverside Campus, Pietermaritzburg, Durban South Africa, Corresponding author: alberta@dut.ac.za

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