Workplace Training and Employee Effectiveness: A Case Study of Nigerian Banking Industry

Abstract

This study examined the intricate dynamics of workplace training within the Nigerian banking industry to discern its impact on employee effectiveness. The primary objectives of this study are: to ascertain the nuanced associations between cultural and contextual factors and the effectiveness of workplace training; to scrutinize the variance in employee outcomes and organizational performance contingent upon distinct training program categories; and to gauge the influence of novel training technologies on employee skills and performance. This study employs various statistical analyses, including chi-square tests, one-way ANOVA, and independent sample t-tests. Data collection encompassed structured questionnaires administered to 119 participants randomly selected from different banks. The findings revealed substantial correlations between cultural and contextual factors and the efficacy of workplace training, shedding light on the pivotal role of tailored initiatives. Moreover, the study revealed significant distinctions in employee outcomes and organizational performance across diverse training categories, affirming the influential role of strategic program classification. Notably, this research underscores the transformative potential of new training technologies, providing empirical evidence of their positive impact on employee skills and performance. This study presents an understanding of the multifaceted relationships within workplace training, offering valuable insights into the Nigerian banking sector. The recommendations emanating from these findings advocate for strategic enhancements in training initiatives, emphasizing the importance of cultural sensitivity, customized program categorization, and seamless integration of innovative training technologies.