The Impact of Diversity Management and Leadership on Performance in Maritime Industry


  • Yavuz Keceli Alfred University
  • Halil Zaim American University of the Middle East
  • Serdar Kum Istanbul Technical University
  • Muhammet Sait Dinc American University of the Middle East
  • Mujtaba Momin American University of the Middle East


diversity management; leadership; organizational performance; maritime industry


Many shipping companies hire crew members from different nationalities and cultural backgrounds due to several reasons such as cost reduction and the unavailability of national seamen. Shipping companies also face major problems when managing a diverse group of crew members on-board like cultural differences and communication problems. These problems are reported to have an impact on the company’s overall performance. Therefore, this study tries to investigate the impact of diversity management policies and leadership on shipping companies’ performance. A questionnaire survey has been conducted on shipping professionals working in Turkish companies. The model of the study was tested using structural equation modelling. The results indicate that diverse policies and strong leadership can improve a company’s performance by raising personal and organizational awareness in the company.

Author Biographies

Yavuz Keceli, Alfred University

College of Business

Halil Zaim, American University of the Middle East

Department of Human Resource Management

Serdar Kum, Istanbul Technical University

Department of Maritime Transportation and Management Engineering

Muhammet Sait Dinc, American University of the Middle East

Department of Human Resource Management

Mujtaba Momin, American University of the Middle East

Department of Human Resource Management


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