Impact of Workplace Diversity and Inclusion on Organisational Productivity in Nigeria: A Case Study


  • Nancy Izegbuwa Tongo Bells University of Technology
  • Lanke B. Awomailo Yaba College of Technology
  • Olufemi Aina Ajose Lagos State University
  • Timothy Ayomitunde Aderemi Bells University of Technology, Ota


Employees; Diversity; Inclusion; Productivity


The aim of this paper is to investigate the impact of workplace diversity and inclusion on organisational productivity using United Bank for Africa (UBA), Ikeja as a case study. A well-structured questionnaire was utilised to collect data from a sample of UBA, Ikeja's selected workers using convenience sampling method. Using the Cronbach Alpha statistic, the test of validity determined that the acquired answers were adequate and dependable. The obtained data was analysed using descriptive statistics and regression analysis to assess the impact of employee diversity and inclusion on organisational performance, as well as the impact of the obstacles associated with employee diversity and inclusion on organisational performance. The findings demonstrated that the coefficients for employee diversity and employee inclusion are positive; however, the p-value for employee inclusion is statistically significant while the p-value for employee diversity is not. This demonstrates that although employee diversity and inclusion have good effects on organisational productivity at UBA, only employee inclusion has a significant effect. This suggests that the challenges of diversity and inclusion have a detrimental impact on UBA's organisational productivity. Consequently, these findings indicate that participating in employee diversity and inclusion increases organisational productivity.

Author Biographies

Nancy Izegbuwa Tongo, Bells University of Technology

Department of Business Administration

Lanke B. Awomailo, Yaba College of Technology

Department of Business Administration and Management

Olufemi Aina Ajose, Lagos State University

Department of Marketing


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How to Cite

Tongo, N. I., Awomailo, L. B., Ajose, O. A., & Aderemi, T. A. (2023). Impact of Workplace Diversity and Inclusion on Organisational Productivity in Nigeria: A Case Study. Acta Universitatis Danubius. Œconomica, 19(2), 57–75. Retrieved from



Business Administration and Business Economics

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