Тhe Digital Transformation in the Hospitality Industry: Realities, Trends, Perspectives

Authors

  • Adrian Bulican Academy of Economic Studies of Moldova

Keywords:

hospitality industry; digitalization; business ecosystem; communication tools; digital platform

Abstract

Today's trend is the digital economy. Digitization processes are particularly relevant for the services sector. Both large and small companies in the hotels, passenger transport, catering, leisure sectors use a varied set of communication tools (hardware and software) to organize the business process. The phenomenon of digitization is no stranger to the hospitality industry in Moldova. Hotels in Chisinau are exploiting the advantages of online presence and the tools that operating on the Internet and Web 2.0 platform brings.

Author Biography

Adrian Bulican, Academy of Economic Studies of Moldova

Associate professor, PhD

References

Antoni, A., Bulican, A. The tourist destination advertising via social networks. In: Simpozion Ştiinţific Internaţional al Tinerilor Cercetători. Ediţia 17, 24-25 aprilie 2019. Chișinău. Chişinău: Centrul Editorial-Poligrafic al ASEM, 2019, pp. 85-86.

Bobillier-Chaumon, M.-É. TIC et mutations du travail. In: Gérard Valléry (dir.), Psychologie du travail et des organisations : 110 notions clés, Paris, Dunod, coll. Univers Psy, 2019, p. 420-424.

Thakran, K., Verma, R. The Emergence of Hybrid Online Distribution Channels in Travel, Tourism and Hospitality. In: Cornell Hospitality Quarterly, 2013, 54: 240–249.

Купревич Т. C. Цифровые платформы в мировой экономике: современные тенденции и направления развития. In: Экономический вестник университета: сб. науч. тр. ученых и аспирантов. Переяслав-Хмельницкий, 2018. Вип. 37(1). С. 311-318.

Богомазова И. В., Аноприева Е. В., Климова Т. Б. Цифровая экономика в индустрии туризма и гостеприимства: тенденции и перспективы. In: Сервис в России и за рубежом. 2019. 3(85). C. 34-45.

Морозов М. А., Морозова Н. С. Инновационные тренды развития туризма и гостиничного бизнеса в условиях цифровизации. In: Естественно-гуманитарные исследования. 2020. № 2(28). C. 196-202. doi: 10.24411/2309-4788-2020-10100.

Алеева В. А., Мочалова Ю. Д. Применение современных информационных технологий в управлении бизнесом в сфере туризма. In: Бизнес-образование в экономике знаний. 2018. № 3. С. 3-6.

Downloads

Published

2023-02-14

How to Cite

Bulican, A. (2023). Тhe Digital Transformation in the Hospitality Industry: Realities, Trends, Perspectives. Journal of Danubian Studies and Research, 12(2). Retrieved from https://dj.univ-danubius.ro/index.php/JDSR/article/view/2194

Issue

Vol. 12 No. 2 (2022)

Section

Estudentiana (Students, MA & PhD Students)

License

Copyright (c) 2022 Adrian Bulican

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

The author fully assumes the content originality and the holograph signature makes him responsible in case of trial.